Verify information technology'due south you

To help protect your account, you lot may demand to evidence information technology'due south you when y'all sign in or try to complete sensitive actions like:

  • View activity saved in your Google Business relationship.
  • Change your password.
  • View saved passwords.
  • Turn on 2-Step Verification.
  • Download your information.

For YouTube aqueduct owners, yous may exist asked to verify information technology's you when you lot perform sure actions within YouTube Studio.

Use your phone or security primal

To prove it'southward you, take a phone or security central available that's been registered to your account for at least 7 days. You can use:

  • The phone with the recovery phone number for your account.
  • A phone that'southward signed in to your Google Account. Larn how to sign in on your telephone.
  • A security key that'due south been added to your Google Business relationship. This option is only available if y'all've turned on 2-Footstep Verification.

Tip: If you have a Google Account through work, you lot may be asked to verify it's yous with your corporate device.

If you lot're asked to verify it's yous, follow the steps below. Accept your phone nearby, and if possible, brand sure information technology'due south connected to the net.

  1. On the "Verify it's you lot" screen, consummate the job or select More than means to verify. You'll have some or all of these options:
    • Get a prompt sent to your phone.
    • Become a verification code by text.
    • Go a security code on your Android device.
    • Use your screen lock or fingerprint on your Android device.
    • Employ a security key that's been added to your Google Account.
  2. Follow the on-screen instructions and employ your phone when prompted.

Why you might get this step

This extra step helps protect your business relationship. If someone finds out your username and countersign, this step helps stop them from taking certain sensitive actions in your business relationship.

Larn how to make your account more than secure.

Fix problems

Tin can't consummate a sensitive action

If you're signed in to your Google Account but can't verify it'southward you to consummate an activeness, become to the relevant section below.

Yous can't use your phone

Your Android device is offline

If your Android telephone isn't connected to the cyberspace, yous can still use it to verify it'due south you.

  1. On the Google sign-in folio, enter your username and password.
  2. If yous go the "Verify it's you" screen, tap More than ways to verify and then Go a security code on your Android phone.
  3. Follow the on-screen instructions.

Your phone isn't available

If yous tin can't use your phone or try again from another device you use often, follow these steps.

Y'all don't get a phone prompt

If you don't get a prompt inside a few minutes:

  1. Make sure your phone is connected to the cyberspace. To become prompts, you need Wi-Fi or mobile data turned on.
  2. Confirm that y'all're signed in to your account on your telephone.
  3. Go to the sign-in screen and tap Resend.

If you notwithstanding don't get a prompt, tap Attempt another way and select a unlike selection.

Y'all don't get a text

If yous don't become a text within a few minutes:

  1. Make sure the phone number yous have is right.
  2. Make sure yous have a strong network signal or that the phone is connected to Wi-Fi.
  3. Go to the sign-in screen and select Resend.
  4. If you still don't get a text, select More ways to verify and thenGet a security code on your Android phone.
  5. Follow the on-screen instructions.

Learn more about how to become a security code on your Android device.

Yous don't get the choice to verify information technology's yous

To protect your business relationship, yous may be blocked from some sensitive actions when at to the lowest degree i of the following items hasn't been associated with your Google Account for at least vii days:

  • Phone
  • Phone number
  • Security central

Can't sign in to your Google Business relationship

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